Chris Harkins Joins Skyhawk Trapmate

June 25, 2024 – Derry, NH – Skyhawk Trapmate, a leading provider of electronic remote monitoring solutions for pest and wildlife control, is thrilled to announce the addition of Chris Harkins as our new Senior Customer Experience and Implementation Specialist. Chris brings a wealth of expertise and a proven track record in customer service excellence and implementation strategy, positioning Skyhawk Trapmate to further enhance our commitment to unparalleled customer satisfaction and seamless product integration.

With over a decade of experience in customer experience management and technical implementation, Chris has consistently demonstrated a passion for fostering strong client relationships and delivering top-tier support. In this pivotal role, Chris will spearhead efforts to optimize customer interactions, streamline implementation processes, and ensure our clients achieve maximum value from our innovative products.

“We are excited to welcome Chris Harkins to the Skyhawk Trapmate team,” said Rich Shevelow, CEO of Skyhawk Trapmate. “Chris’s extensive background and dedication to customer success align perfectly with our mission to provide exceptional service and cutting-edge solutions to our clients. We are confident that Chris will play a crucial role in advancing our customer experience initiatives and driving our implementation strategy forward.”

Chris Harkins joins Skyhawk Trapmate from Truly Nolen of America, Inc, where he served as Account Manager, successfully leading numerous projects that enhanced customer engagement and streamlined operational workflows. Chris has years of experience in pest control, and he is known for his innovative approach and unwavering commitment to customer-centric solutions.

“I am excited to join Skyhawk Trapmate and look forward to contributing to the company’s vision of excellence in customer experience and product implementation,” said Chris Harkins. “Skyhawk Trapmate is at the forefront of remote monitoring technology, and I am eager to collaborate with the team to deliver exceptional value to our clients and partners.”

As Senior Customer Experience and Implementation Specialist, Chris will work closely with the sales, marketing, product development, and support teams to ensure a cohesive and client-focused approach. This strategic hire underscores Skyhawk Trapmate’s dedication to maintaining high standards of service and continually evolving to meet the needs of our diverse customer base.