Kiwi Installation &#038; User Manual

Kiwi Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate when the Kiwi is powering up, has a low battery or is transmitting an alert. More details on the indicators colors can be found on page 13.

Mounting Cutout – This cutout can be used in conjunction with the supplied lanyard to mount on a peg or hook.

Function Button – This multi-use button can be used for various functions. See pages 9 and 10 for more details.

Reed Switch – This mark on the side of the case shows the center position of the reed switch.

Unit Dimensions : 4.00″ (L) x 2.25″ (W) x .70″ (H)

Rear of Unit — with rear cover removed

Battery Holder – The battery holder accommodates 3 x AAA batteries. It is required that 1.5 volt lithium batteries, like an Energizer Advanced Lithium or Ultimate Lithium, are used for expected life.

Kiwi Installation:

The Skyhawk Kiwi can be installed using these main methods that include using the supplied 3M dual-lock strips, hanging the unit using the supplied lanyard (or using your own nail or hook) or by placing the unit on or in the object to be protected.

Method 1 : 3M Dual-Lock Strips

Step 1: In the accessory kit locate the two sets of 3M dual-lock strips. Keep each set of strips together and do not separate them at this time!

Step 2: Clean the rear surface of the Kiwi with 70% isopropyl alcohol for proper bonding of the strips.

Step 3: Peel one side only of each set of strips to expose the adhesive and affix to the rear of the unit.

Step 4: Make sure the area where the Kiwi will be attached has a clean surface for proper bonding of the strips. Do not separate the strips from the back of the unit at this time!

Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press down on the whole Skyhawk unit. Do not remove the Skyhawk at this time – give the 3M dual-lock adhesive about 30-minutes to bond.

Method 2 : Self-Stick Mounting Magnets

Step 1: In the accessory kit locate the two self-stick mounting magnets.

Step 2: Clean the rear surface of the Kiwi 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the paper to expose the adhesive and affix magnets to the rear of the unit.

Step 4: The Kiwi is ready to be mounted. Make sure the area where the Kiwi will be attached is ferrous iron or steel.

Method 3 : Lanyard, Nail or Hook

Step 1: In the accessory kit locate the lanyard.

Step 2: Attach the lanyard through the mounting cutout on the top of the unit.

Step 3: Hang the Kiwi off of the lanyard on a hook or nail. If the hook or nail is small enough to fit through the

mounting cutout then the lanyard might not be needed.

Installation – Safety Guidelines:

Make sure when placing the Kiwi on an object that it is securely attached and cannot fall off and injure someone or fall onto a hard surface and damage the unit.

Make sure that when placing the Kiwi it will not interfere with other equipment.

Kiwi Start-Up Operation:

Before moving forward with the unit operation you must download the Skyhawk CE app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Goggle Play store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Make sure the unit is powered ON by pressing the Kiwi button once; during this power up cycle the LED indicator will blink GREEN. After unit is powered up it will automatically send a turn ON alert to the smart device app.

Step 3: After the initial boot up the unit is now ready to accept a trigger from any of the activated on board sensors. When sending a trigger there are two stages of LED indicators. The first stage checks the battery and will indicate a good battery with two GREEN blinks or for a low battery two RED blinks. The second stage makes the cellular connection to the application server which normally occurs about 30 seconds after the initial trigger. If the trigger information is sent successfully to the network then the LED indicator will go solid GREEN for about 6 seconds or for a failed connection go solid RED for about 6 seconds. Failed connections have an automatic retry interval.

Step 4: After the trigger the unit will return to power savings mode. It will not be ready for the next trigger until after the specified times set in the Alert Interval Options in the app.

Kiwi Shut-Down Operation:

When the Kiwi is not going to be used for more than a few weeks it should be powered down to conserve battery life.

Step 1: Press the Kiwi button twice within 3 seconds.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure

that the registered owner of the device is notified the Kiwi is going off-line.

Kiwi Reset Operation:

Resetting allows the unit to communicate back to the mobile application and allow the user to put the unit back into normal operation or set a corrected pause schedule. One of the top reasons to perform this action would be if the user loaded too long of a “pause” schedule on the Kiwi.

Step 1: Press and HOLD the Kiwi button for more than 5 seconds but fewer than 10 seconds.

Step 2: The LED will begin to rapidly blink RED (for about 5 seconds) while the reset is being performed.

Kiwi Battery Replacement:

The Kiwi comes with three AAA 1.5 volt lithium batteries already installed. Depending upon use it may take several years before the batteries need to be replaced. When they are replaced, a high quality name brand AAA lithium battery like an Energizer Advanced or Ultimate Lithium battery should be used.

Step 1: Remove the rear cover screws of the Kiwi using a Phillips screwdriver. Make sure to turn the screws counter clock-wise.

Step 2: Remove the rear cover. There may be a gasket holding the unit together so it might take a bit of force to separate the rear cover from the front. There will also be two small O-rings between the two covers at the screw hole locations. Be sure not to misplace these as they provide the water-tight seal for the unit.

Step 3: Remove and dispose of the old batteries properly.

Step 4: Insert new batteries taking note of the direction symbols.

Step 5: Replace cover with Phillips screws and O-rings. Turn screws clock-wise making sure not to overtighten.

Kiwi LED Indicators:

The Skyhawk Kiwi is equipped with a multi-color LED indicator for feedback status to the user.

Below is a chart of the status indicators:

Power ON

Power OFF

Trigger and Transmit w/Good Battery

Trigger and Transmit w/Low Battery

Reset

Firmware Update

*Success Indicator

*Failure Indicator

Slow GREEN blinking (1 per second)

Slow RED blinking (1 per second)

Two GREEN blinks

Two RED blinks

Fast RED blinking (1 per second) for 5 seconds

Fast BLUE blinking (1/4 per second) for duration

Solid GREEN for 6 seconds after operation

Solid RED for 6 seconds after operation

* These indicators are used to verify that a configuration change or firmware update to the unit has been either successfully received or is incomplete.

While unit is ON and not being triggered a status LED will flash every 10 seconds:

Last transmission was successful

Last transmission failed

Unit currently paused

Short GREEN blink (once)

Short RED blink (once)

Short BLUE blink (once)

Kiwi Reed Switch Magnet (ACCESSORY-RS1W or RS1G) Layout:

Reed Switch Magnet – This device is to be used as an accessory in conjunction with the reed switch sensor built into the Kiwi. The reed switch can be used as an alternate event trigger when separated from the unit.

Alignment Notch – This notch is used for proper alignment of the reed switch and the accompanying magnet. When mounting the Kiwi, ensure that the reed switch magnet is within 1″ of the alignment notch. Also ensure that the top of the magnet is level with the face of the Kiwi, as shown in the second view above. See page 15 for additional information on alignment and mounting instructions.

Kiwi Reed Switch Magnet (ACCESSORY-RS1W or RS1G) Mounting:

The reed switch magnet can be mounted using either the double-sided adhesive strips or mounting screws.

Step 1: The reed switch accessory kit has three (3) double-sided adhesive strips, two (2) mounting screws, two (2) spacers and one (1) reed switch magnet. These are all illustrated below.

Step 2: Clean the rear surface of the magnet, peel back the paper of an adhesive strip, and stick to the back of magnet.

Step 3: Peel back the paper on the second side of the adhesive strip, and stick to the desired mounting location (door, wall, etc.) ensuring that the surface is clean and free of debris. Alternatively, use a spacer and another adhe- sive strip if additional clearance from the mounting surface is necessary for alignment (refer back to page 14 for proper alignment instructions).

Step 4 (optional): Using a Phillips head screwdriver, fasten the mounting screws through the clearance holes by turning them clockwise and pressing them into the mounting surface.

Kiwi Reed Switch Magnet (ACCESSORY-RS1W or RS1G) Mounting:

The reed switch magnet can be mounted using either the double-sided adhesive strips or mounting screws.

Step 1: The reed switch accessory kit has three (3) double-sided adhesive strips, two (2) mounting screws, two (2) spacers and one (1) reed switch magnet. These are all illustrated below.

Step 2: Clean the rear surface of the magnet, peel back the paper of an adhesive strip, and stick to the back of magnet.

Step 4 (optional): Using a Phillips head screwdriver, fasten the mounting screws through the clearance holes by turning them clockwise and pressing them into the mounting surface.

Triggering Device with Reed Switch:

The Kiwi will send an alert when the reed switch magnet is separated from the unit. The Kiwi can detect the reed switch magnet up to 1 inch away, so moving the magnet outside of this range will trigger the unit and send an alert. See page 13 for a detailed list of notifications and LED indicators for your Kiwi.

Kiwi Pull Magnet (ACCESSORY-PM1) Mounting:

The Kiwi is supplied with a pull-magnet kit for users who choose to use the reed switch option.

Step 1: Locate the pull-magnet kit and take out the magnet mount while setting the other items off to the side.

Step 2: On the right side of the case there will be small notch that shows the reed switch centering location. Clean around this area with 70% isopropyl alcohol for proper bonding of the mount.

Step 3: Peel the backing off the magnet mount and affix to the side of case as shown. The mount should be centered on the notch.

Step 4: Locate the magnet and filament line from the kit. Run the line through the magnet and back around and tie a double knot. Note: Running the line through the magnet and tieing a knot is not suggested since it could pull though the magnet.

Step 5: Snap the magnet into the holder on the Kiwi.

Step 6: Tie other end of filament line to the object being monitored such as a door or trap; making sure that when tripped, the line will pull easily from the magnet mount on the Kiwi.

Safety, FCC and Warranty

SAFETY AND USE RESTRICTIONS

DO NOT USE SKYHAWK KIWI:

• IN PLACE OF A LIFE SAFETY DEVICE.
FOR MEDICAL MONITORING.
IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY
AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAP PING.

DO NOT ATTACH SKYHAWK KIWI DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION SKYHAWK KIWI WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:

The SKYHAWK KIWI uses hermetically sealed lithium iron disulfide batteries. Under normal conditions of use, lithium iron disulfide batteries are non-toxic and are not hazardous waste per the United States Resource Con- servation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

WARNING:
BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISAS- SEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE HARMFUL.

IMPORTANT NOTICE:

The SKYHAWK KIWI uses a 3rd-party Wireless Service which uses radio technologies and is subject to trans- mission and service area limitations, which may include interruptions and dropped connections caused by at- mospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit sky-hawk.com.

FCC AND COMPLIANCE

RADIO AND TELEVISION INTERFERENCE: This equipment has been tested and found to comply with the limits, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

LIMITED WARRANTY ON SKYHAWK KIWI

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE, PROVINCE, OR JURISDICTION. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT SKY-HAWK.COM/WARRANTY AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

WHO MAY USE THIS WARRANTY?

Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship of the SKYHAWK KIWI (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever time period first occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective Product during the Warranty Period, we will, in our sole discretion, repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?

To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk. com/warranty.

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT DEVELOPMENT, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

Kiwi IR Installation & User Manual

Unpacking and Inspection:

Before you begin installation, unpack and verify you have received all the correct parts.

(1) Kiwi IR
(3) AAA Lithium batteries (pre-installed in Kiwi IR)
(2) Set of 3M dual-lock strips
(1) Set of PIR sensor sleeves (FULL and HALF)
(2) Mounting magnets
(1) Lanyard
(1) Quickstart guide
(1) Warranty card

If you are missing any of these parts STOP, make sure you have your unit’s serial number and request a replacement.

Need to download the App?

Index

Kiwi IR Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate when the Skyhawk Kiwi IR is booting, has a low battery or is transmitting an alert. More details on the indicator colors can be found on page 13.

Mounting Cutout – This can be used with the supplied lanyard to mount on a peg or hook.

Function Button – This multi-use button can be used for various functions. See pages 9 and 10 for more details.

PIR Sensor – This Passive Infrared Sensor detects the motion of warm bodies and will trigger your Kiwi IR device.

Unit Dimensions : 4.00″ (L) x 2.25″ (W) x .70″ (H)

Rear of Unit — with rear cover removed

Kiwi Installation:

The Kiwi IR can be installed using four main methods that include using the supplied 3M dual-lock strips, hang- ing the unit using the supplied lanyard (or using your own nail or hook) or by placing the unit on or in the object to be protected. It is recommended to install the Kiwi IR roughly 4 feet to 5 feet from the ground for the most optimal detection field. See pages 14 & 15 for more details on the detection field of the Kiwi IR.

Method 1 : 3M Dual-Lock Strips

Step 1: In the accessory kit locate the two sets of 3M dual-lock strips. Keep each set of these strips together and do not separate them at this time!

Step 2: Clean the rear surface of the Kiwi IR with 70% isopropyl alcohol for proper bonding of the strips.

Step 3: Peel one side only of each set of strips to expose the adhesive and affix to the rear of the unit.

Step 4: Make sure the area of where the Kiwi IR will be attached has a clean surface for proper bonding of the strips. Do not separate the strips from the back of the unit at this time!

Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press down on the whole Kiwi IR unit. Do not remove the Kiwi IR at this time – give the 3M dual-lock adhesive about 30-minutes to bond.

Method 2 : Self-Stick Mounting Magnets

Step 1: In the accessory kit locate the two self-stick mounting magnets.

Step 2: Clean the rear surface of the Kiwi IR with 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the paper to expose the adhesive and affix magnets to the rear of the unit.

Step 4: The Kiwi IR is ready to be mounted. Make sure the area where the Kiwi IR will be attached is a ferrous iron or steel.

Method 3 : Lanyard, Nail or Hook

Step 1: In the accessory kit locate the lanyard.

Step 2: Attach the lanyard through the mounting cutout on the top of the unit.

Step 3: Hang the Kiwi IR off of the lanyard on a hook or nail. If the hook or nail is small enough to fit through the mounting cutout then the use of the lanyard might not be needed.

Method 4 : On or in the object to be protected

The Kiwi IR can be placed on or in the object that is being monitored.

Installation – Safety Guidelines:

Make sure when placing the Kiwi IR on an object that it is securely attached and cannot fall off and injure some- one or fall onto a hard surface and damage the unit.

Make sure that when placing the Kiwi IR it will not interfere with other equipment.

Kiwi IR Start-Up Operation:

Before moving forward with the unit operation you must download the app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Google Play store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Make sure the unit is powered ON by pressing the Kiwi IR button once; during this power up cycle the LED indicator will blink GREEN. After unit is powered up it will automatically send a turn ON alert to the smart device app.

Step 3: After the initial power up the unit is now ready to accept a trigger from any of the activated on board sensors. When sending a trigger there are two stages of LED indicators. The first stage checks the battery and will indicate a good battery with two GREEN blinks or for a low battery two RED blinks. The second stage makes the cellular connection to the application server which normally occurs about 30 seconds after the initial trigger. If the trigger information is sent successfully to the network then the LED indicator will go solid GREEN for about 6 seconds or for a failed connection go solid RED for about 6 seconds. Failed connections have an automatic retry interval.

Step 4: After the trigger the unit will return to power savings mode. It will not be ready for the next trigger until after the specified times set in the Alert Interval Options in the app.

Once the Kiwi IR has been properly mounted (as outlined in pages 4 & 5), and has been connected via your Skyhawk CE app (page 9), you are ready to start monitoring. See figure below for information on the field-of-view of your Kiwi IR device. Placing the Kiwi IR close to walls, ceilings, floors or other objects can affect the field of view of the sensor.

Kiwi IR Operation (Optional PIR Sensor Sleeve):

The Kiwi IR will detect the motion of warm bodies within the detection field shown above. The device will then send an alert to your connected device (smartphone, tablet, etc.) to inform you that movement has been detected

In some challenging environmental applications where there could be a draft, then the optional PIR sensor sleeves can be used to reduce false triggering. Two sleeves are included: A FULL sleeve, which when used reduces the field of view to 70 degrees; and a HALF sleeve which splits the field in half.

Kiwi IR Shut-Down Operation:

When the Kiwi IR is not going to be used for more than a few weeks it should be powered down to conserve battery life.

Step 1: Press the Kiwi IR button twice within 3 seconds.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure that the registered owner of the device is notified the Kiwi IR is going off-line.

Kiwi IR Reset Operation:

Step 1: Press and HOLD the Kiwi IR button for more than 5 seconds but fewer than 10 seconds.

Step 2: The LED will begin to rapidly blink RED (for about 5 seconds) while the reset is being performed.

Kiwi IR Battery Replacement:

The Kiwi IR comes with three AAA 1.5 volt lithium batteries already installed. Depending upon use, it may take several years before the batteries need to be replaced. When they are replaced, a high quality name brand AAA lithium battery like an Energizer Advanced or Ultimate Lithium battery should be used.

Step 1: Remove the rear cover screws of the Kiwi IR using a Phillips screwdriver. Make sure to turn the screws counter clock-wise.

Step 2: Remove the rear cover. There may be a gasket holding the unit together so it might take a bit of force to separate the rear cover from the front. There will also be two small O-rings between the two covers at the screw hole locations. Be sure not to misplace these as they provide the water-tight seal for the unit.

Step 3: Remove and dispose of the old batteries properly.

Step 4: Insert new batteries taking note of the direction symbols.

Step 5: Replace cover with Phillips screws and O-rings. Turn screws clock-wise making sure not to overtighten.

Kiwi IR LED Indicators:

The Skyhawk Kiwi is equipped with a multi-color LED indicator for feedback status to the user.

Below is a chart of the status indicators:

Power ON

Power OFF

Trigger and Transmit w/Good Battery

Trigger and Transmit w/Low Battery

Reset

Firmware Update

*Success Indicator

*Failure Indicator

Slow GREEN blinking (1 per second)

Slow RED blinking (1 per second)

Two GREEN blinks

Two RED blinks

Fast RED blinking (1 per second) for 5 seconds

Fast BLUE blinking (1/4 per second) for duration

Solid GREEN for 6 seconds after operation

Solid RED for 6 seconds after operation

* These indicators are used to verify that a configuration change or firmware update to the unit has been either successfully received or is incomplete.

While unit is ON and not being triggered, a status LED will flash every 5 seconds:

Last transmission was successful

Last transmission failed

Unit currently paused

Short GREEN blink (once)

Short RED blink (once)

Short BLUE blink (once)

Safety, FCC and Warranty

SAFETY AND USE RESTRICTIONS

DO NOT USE Kiwi IR:

IN PLACE OF A LIFE SAFETY
FOR MEDICAL
IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY

AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAP PING.

DO NOT ATTACH Kiwi IR DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION Kiwi IR WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:

The Kiwi IR uses hermetically sealed lithium iron disulfide batteries. Under normal conditions of use, lithium iron disulfide batteries are non-toxic and are not hazardous waste per the United States Resource Conservation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

WARNING:

BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISAS- SEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE HARMFUL.

IMPORTANT NOTICE:

The Kiwi IR uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission and service area limitations, which may include interruptions and dropped connections caused by atmospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the opera- tion of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit skyhawk.ai.

FCC AND COMPLIANCE

Reorient or relocate the receiving
Increase the separation between the equipment and the
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

LIMITED WARRANTY ON Kiwi IR

WHO MAY USE THIS WARRANTY?

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship of the Kiwi IR (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?

WHAT IS THE PERIOD OF COVERAGE?

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?

LIMITATION OF LIABILITY

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

Shut-Down Operation/Reset Operation

Vibration/Magnet Sensor Installation & User Manual

Please set up and register the Skyhawk Hub BEFORE using this device!

In order to receive alerts from your Sensor, it must be used in conjunction with your Skyhawk Hub (sold separately) and the Skyhawk CE smartphone app.

See the Skyhawk Hub user manual for additional information on connecting your devices.

Need to download the App?

Index

Layout Summary

Installation

Start-Up Operation

Battery Replacement

Unpacking and Inspection:

Before you begin installation, unpack and verify you have all the correct parts.

(1) Sensor
(2) AA Alkaline Batteries (pre-installed)
(4) Self-Stick Mounting Magnets
(8) Tacky Puddy
(1) Quickstart guide
(1) Warranty card

Optional Item purchased separately:
(1) Pull Magnet Kit

If you are missing any of these parts STOP, make sure you have your unit’s serial number and request a replacement.

Sensor Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate when the Sensor is powering on or off, has been triggered or is acknowledging a transmission.

More details on the indicator colors can be found on page 17.

Function Button – This multi-use button can be used for various functions. See pages 12 and 13 for more details.

Magnet Alignment Notch – This notch shows the center alignment position of the reed switch magnet.

Mounting Cutout – This cutout can be used to mount unit with a screw or attach to a peg or hook.

Front of Unit — Cover Removed

Mounting Pins – Once the case is opened the circuit board rests on top of four plastic mounting pins.

Accelerometer Sensor – Used to sense sudden movement or vibration of the monitored item.

Battery Access – The board can be removed to access the battery holder on the opposite side of the circuit card.

Bottom of Circuit Card (circuit card removed from case)

Reed Sensor – Used to sense the removal of the supplied pull magnet.

Feature Jumpers – These jumpers allow user-configurable features to be turned ON and OFF. The default position of the jumpers is shown in the image.

Battery Holder – The battery holder accommodates 2 x AA batteries. It is required that 1.5 volt alkaline batteries are used for expected life.

Sensor User-Configurable Features:

The Sensor has two feature jumpers:

Jumper #1 – Not Used
Jumper #2 – Used to enable or disable the accelerometer sensor

Step 1: Open case as outlined in the Battery Replacement section of this manual and remove batteries.

Step 2: Remove circuit card from case and locate configuration header as shown below in the dashed circle.

Step 3: Move jumpers to configure settings (if different from the factory default settings).

Step 4: Install batteries and close case as outlined in the Battery Replacement section of this manual.

Sensor Installation:

The Sensor can be installed using various methods including, but not limited to, the following two examples using the supplied mounting accessories:

Method 1 : Self-Stick Mounting Magnets

Step 1: In the accessory kit, locate the four self-stick mounting magnets.

Step 2: Clean the four circular recessed areas on the back of the Sensor with 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the adhesive backing paper on the magnets and affix them to the circular recessed areas cleaned in Step 2.

Step 4: The Sensor is ready to be mounted. Make sure the area where the Sensor will be attached is ferrous, iron or steel.

Method 2 : Tacky Puddy

Step 1: In the accessory kit, locate the tacky puddy strip.

Step 2: Tacky puddy can be attached to the bottom or sides of the Sensor. It is recommended that the tacky puddy pieces are not attached to the top of the unit since that would limit visibility to the LED indicator and function button.

Step 3: Attach to the object being monitored.

Tacky puddy can damage some surfaces.

Installation – Safety Guidelines:

Make sure when placing the Sensor on an object that it is securely attached and cannot fall off and injure someone or fall onto a hard surface and damage the unit.

Make sure that when placing the Sensor that it will not interfere with other equipment.

Sensor Pull-Magnet Installation:

The Sensor is supplied with a pull-magnet kit for users who choose to use the reed switch option.

Step 1: Locate the pull-magnet kit and take out the magnet mount while setting the other items off to the side.

Step 2: On the back edge of the cover there will be small notch that shows the reed switch centering location. Clean this area below the notch with 70% isopropyl alcohol for proper bonding of the mount.

Step 3: Peel the backing off the magnet mount and affix to rear of case as shown. The mount should be centered on the notch and just below the seam of the top and bottom of the case.

Step 4: Locate the magnet and filament line from the kit. Run the line through the magnet and back around and tie a double knot. Note: Tying a knot at the end is not suggested since it could pull though the magnet.

Step 5: Snap the magnet into the holder on the Sensor.

Step 6: Tie the other end of filament line to the object being monitored, such as a door or trap; making sure that when tripped, the line will pull easily from the magnet mount on the Sensor.

Sensor Start-Up Operation:

Before moving forward with the unit operation you must download the Skyhawk CE app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Google Play store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Power ON the Sensor by pressing the function button; release when the GREEN LED starts blinking. The unit will continue to power ON by flashing the GREEN LED.

Step 3: After the unit is powered up, it will automatically send a power ON alert to the Skyhawk HUB that will in turn send an acknowledgement back to the Sensor. The acknowledgement on the Sensor will be indicated by a rapid flashing GREEN LED for 5 seconds. Additionally, the sensor status information is sent to the Skyhawk CE app via the cellular network. This initial trigger can take a minute or two and will verify connectivity between all the parts in the system. If the acknowledgement is a rapid flashing RED LED for 5 seconds, then the sensor could be out-of-range from the HUB. If out of range, power OFF the device then go back to Step 2.

Step 4: The unit now automatically goes into armed mode. Whenever the unit is moved beyond the set sensitivity or the reed switch is activated by a magnet pull from the holder, then it will be triggered. This triggered information is sent to the Skyhawk CE application via the Skyhawk HUB’s cellular connection. When the unit is triggered it will blink BLUE twice followed by the rapid flashing GREEN/RED for 5 seconds depending on if it was successful.

Step 5: Unit returns to sleep and has a 60 second back-off until the unit can be triggered again.

Sensor Shut-Down Operation:

When the Sensor is not going to be used for more than a few weeks, it should be powered down to conserve battery life.

Step 1: Power OFF the Sensor by pressing the function button; release when the RED LED starts blinking. The unit will continue to power OFF by flashing the RED LED five times.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure that the registered owner of the device is notified the Skyhawk Sensor is going off-line.

Sensor Reset Operation:

The Sensor has the ability to be reset back to default settings.

Step 1: Press and HOLD the button, between 5 – 15 seconds the LED blinks red and green simultaneously. After 15 seconds of the button been held, the LED keeps blinking RED rapidly and the Step 2 will only take place if the button is released (after the rapid red blinks).

Step 2: The LED will begin to rapidly blink Red/Green/Blue (continuous rapid flash) continuous rapid flash RED, release button.

Sensor Battery Replacement:

The Sensor comes with two AA 1.5 volt alkaline batteries already installed. Depending upon use, it may take several years before the batteries need to be replaced. When they are replaced it is suggested to use a high qual- ity name brand AA alkaline battery like an Energizer or Duracell. Follow the instructions below to replace these batteries.

Step 1: Remove the cover screws of the Sensor using a Phillips screwdriver. Make sure to turn the screws counterclockwise.

Step 2: Remove the front cover. There will be a gasket holding the unit together so it might take a bit of force to separate the cover from the enclosure.

Step 3: Remove the PC card with attached battery holder from the enclosure. This can easily be done by turning the unit over and allowing the battery holder to fall into your hand.

Step 4: Remove and dispose of the old batteries properly.

Step 5: Insert new batteries taking note of the direction symbols.

Step 6: Replace PC card with attached battery holder by aligning holes to the mounting pins in the enclosure. Replace cover making sure to align LED indicator on the cover to the LED on the PC Card (take note of image below for details). Replace cover screws. Turn screws clockwise so they are just starting to pull the case closed. Final tighten screws to 1.25Nm in order: 1, 4, 3 then 2 (X pattern) until completely seated.

Sensor LED Indicators:

The Sensor is equipped with a multicolor LED indicator for feedback status to the user.

Below is a chart of the status indicators:

Power Up w/Acknowledgement (PASS)

Power Up w/Acknowledgement (FAIL)

Power Down

Trigger

Reset

Blinking GREEN LED

Blinking GREEN LED five times followed by rapid flashing GREEN 5s

Blinking RED LED

Blinking BLUE LED two times

Fast Blinking RED LED

While unit is ON and not being triggered a status LED will flash every 10 seconds:

Sensor Accelerometer Sensitivity Adjustment:

When the unit is ON, hold the function button for 3-6 seconds until the blinking RED LED changes to a RED & GREEN alternating pattern. Once in program mode, push the button (press quickly, as many times as neccessary). The GREEN LED will flash for each button click in program mode. Click the button 1-10 times and then let the unit sit for 10 seconds. The GREEN LED will then flash X number of times to indicate how many clicks were processed and set as the new sensitivity setting. The unit then will perform a connection back to the Skyhawk HUB that will report back the new setting to the Skyhawk CE application.

Accelerometer Sensitivity Note:

Sensors are shipped with a default maximum sensitivity of 7, unless otherwise noted. This will help ensure ac- tivation in multi-catch deployments or snap trap deployments inside cardboard boxes or rodent stations. High sensitivity can lead to false alerts from external environmental factors such as rain, hail or extraneous vibrations. If false alerts arise, the vibration sensitivity can be reduced using the procedure above. The sensor can also be used in reed switch(magnet pull)mode to detect physical displacement from snap trap closures. Using both sensors can be a useful deployment in live animal trap cage deployments. The cage door closing event can be positively moni- tored with the reed switch sensor through a magnet pull. Animal captures can be confirmed with a high sensitivity vibration setting to confirm the animal capture. Vibrations alerts that are not preceded by a door closure alert can be disregarded.

Shut-Down Operation/Reset Operation

Safety, FCC and Warranty

IMPORTANT SAFETY INFORMATION USE RESTRICTIONS AND NOTICES FOR SKYHAWK Sensor

SAFETY AND USE RESTRICTIONS DO NOT USE SKYHAWK Sensor :

IN PLACE OF A LIFE SAFETY DEVICE.
FOR MEDICAL MONITORING.
IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAPPING.

DO NOT ATTACH SKYHAWK Sensor DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION SKYHAWK Sensor WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:
The Skyhawk Sensor uses hermetically sealed alkaline batteries. Under normal conditions of use, alkaline batteries are non-toxic and are not hazardous waste per the United States Resource Conservation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

WARNING: BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISASSEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE HARMFUL.

IMPORTANT NOTICE:
The Skyhawk Sensor uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission and service area limitations, which may include inter- ruptions and dropped connections caused by atmospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit sky-hawk.com.

FCC AND COMPLIANCE

This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions:
1. This device many not cause harmful interference, and

2. This device must accept any interference received, Including interference that may cause undesired operation

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

LIMITED WARRANTY ON SKYHAWK Sensor

WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the SKYHAWK Sensor (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.

WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever time period first occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk. com/warranty.

LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT DEVELOPMENT, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

Hub Installation & User Manual

Please set up and register this device FIRST!

In order to receive alerts, the Hub must be used in conjunction with a Sensor (sold separately) and the Skyhawk CE smartphone app.

See the specific Sensor user manual for additional information on connecting your devices.

Need to download the App?

Index

Layout Summary

Installation

Start-Up Operation

Battery Replacement

Unpacking and Inspection:

Before you begin installation, unpack and verify you have all the correct parts.

(1) Hub
(1) Antenna
(3) AA lithium batteries (pre-installed)
(4) Rubber feet
(1) Screwdriver
(1) Quickstart guide

If you are missing any of these parts STOP, make sure you have your unit’s serial number and request a replacement.

Hub Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate various modes of operation. More details on the indicator colors can be found on page 14.

Function Button – This multi-use button can be used for various functions. See pages 10 and 11 for more details.

Antenna – This adjustable screw-on antenna is used to receive RF signals from the Sensors.

Front of Unit — Cover Removed

Cover Overlay Connector – This connector is used to connect the cover’s overlay 6-pin connector.

Battery Holder – The battery holder accommodates 3 x AA batteries. It is suggested that 1.5 volt like an Energizer Advanced Lithium or Ultimate Lithium are used for extended life.

Hub Installation:

The Hub can be installed using various methods including, but not limited to, dual-lock strips, magnets or rubber feet. Some of these mounting accessories may be included with the Hub accessory kit.

Method 1 : Dual-Lock Strips (if included)

Step 1: In the accessory kit, locate the two sets of dual-lock strips. Keep these strips together and do not separate them at this time!

Step 2: Clean the rear surface of the Hub with 70% isopropyl alcohol for proper bonding of the strips.

Step 3: Peel one side only of each set of strips to expose the adhesive and affix to the rear of the unit.

Step 4: Make sure the area where the Hub will be attached has a clean surface for proper bonding of the strips. Do not separate the strips from the back of the unit at this time!

Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press down on the whole Hub. Do not remove the Hub at this time – give the dual-lock adhesive about 30-minutes to bond.

Method 2 : Self-Stick Mounting Magnets (if included)

Step 1: In the accessory kit, locate the two self-stick mounting magnets.

Step 2: Clean the rear surface of the Hub with 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the paper to expose the adhesive and affix magnets to the rear of the unit.

Step 4: The Hub is ready to be mounted. Make sure the area where the Hub will be attached is ferrous iron or steel.

Method 3 : Self-Stick Rubber Mounting Feet (if included)

Step 1: In the accessory kit, locate the four self-stick rubber mounting feet.

Step 2: Clean the four circular recessed areas on the back of the Hub with 70% isopropyl alcohol for proper bonding of the feet.

Step 3: Peel back the paper on the rubber feet to expose the adhesive and affix them to the designated areas on the back of the unit.

Step 4: The Hub is ready to be mounted. Place the Hub on a flat surface, such as a table or shelf.

Installation – Safety Guidelines:

Make sure when placing the Hub on an object that it is securely attached and cannot fall off and injure someone
or fall onto a hard surface and damage the unit.

Make sure that when placing the Hub that it will not interfere with other equipment.

Hub Start-Up Operation:

Before moving forward with the unit operation, you must download the Skyhawk CE app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Google Play Store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Power ON the Hub by pressing and releasing the function button; release when GREEN LED starts blinking. Unit will continue to power ON by blinking the GREEN LED for about 30 to 60 seconds.

Step 3: After the unit finishes the power ON process, the GREEN LED will rapid flash Green for 5 seconds and the unit will automatically send a power ON alert to the Skyhawk CE app via the cellular network. If the connection is unsuccessful, then the Skyhawk CE will not acknowledge any communication and the LED will rapid flash RED for 5 seconds. Any communication failure will place the unit into a timed retry mode, and after several retries it then will give up.

Step 4: The Hub now automatically goes into listening mode. The Hub blinks GREEN once every 10 seconds during listening mode. When it receives an RF signal from any sensor, it will blink BLUE twice and then initiate a call where it blinks BLUE until the transmission is over and relays this information to the Skyhawk app via the cellular network.

Hub Shut-Down Operation:

When the Hub is not going to be used for more than a few weeks it should be powered down to conserve battery life.

Step 1: Power OFF the Hub by pressing and releasing the function button.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure that the registered owner of the device is notified the Hub is going off-line. During the transmission of a power down, the unit will blink BLUE.

Hub Reset Operation:

The Hub has the ability to be reset back to default settings.

Step 1: Press and HOLD the function button for more than 5 seconds.

Step 2: The LED will go solid RED, prompting the release of the button to initiate the reset.

Hub Battery Replacement:

The Hub comes with three AA 1.5 volt lithium batteries already installed but in time these will need to be replaced. When they are replaced it is suggested to use a high quality name brand AA lithium battery like an Energizer Advanced Lithium or Ultimate Lithium battery. Follow the instructions below to replace these batteries.

Step 1: Remove the cover screws of the Hub using a Phillips screwdriver. Make sure to turn the screws counterclockwise.

Step 2: Open the cover by tilting the cover’s front up toward the rear to prevent damage to the overlay connection. If connection becomes loose it can be reseated. There will be a gasket holding the unit together so it might take a bit of force to separate the cover from the enclosure.

Step 3: Remove and dispose of the old batteries properly.

Step 4: Insert new batteries, taking note of the direction symbols.

Step 5: Replace cover, making sure overlay connector is seated to the on-board connector. Replace cover screws. Turn screws clockwise until top is seated.

Hub LED Indicators:

The Hub is equipped with a multi-color LED indicator for feedback status to the user.

Below is a chart of the status indicators:

Power Up

Power Down

Receive RF trigger from sensor

Reset

Firmware Update

*Success Indicator

*Failure Indicator

Blink GREEN LED for about 30 seconds

Blink RED LED for about 30 seconds

Blink BLUE LED twice

Solid RED LED, then reboot showing all colors flashing

Blink BLUE LED until completed

Rapid Flashing GREEN for 5 seconds after operation

Rapid Flashing RED for 5 seconds after operation

* These indicators are used to verify that the data from a sensor trigger, configuration change or firmware update has been successfully or unsuccessfully communicated between the unit and cloud server/Skyhawk app.

While unit is ON and not being triggered a status LED will flash every 10 seconds:

Last transmission was successful

Last transmission failed

Unit currently paused

Very fast GREEN blink (once)

Very fast RED blink/10 second GREEN blinks until it resends transmission

Very fast BLUE blink (once)

Safety, FCC and Warranty

SAFETY AND USE RESTRICTIONS DO NOT USE HUB:

IN PLACE OF A LIFE SAFETY DEVICE.
FOR MEDICAL MONITORING.
IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAPPING.

DO NOT ATTACH HUB DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION HUB WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:
The Hub uses hermetically sealed lithium iron disulfide batteries. Under normal conditions of use, lithium iron disulfide batteries are non-toxic and are not hazardous waste per the United States Resource Conservation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

IMPORTANT NOTICE:
The Hub uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission and service area limitations, which may include interruptions and dropped connections caused by atmospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit sky-hawk.com.

FCC AND COMPLIANCE
This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions:

This device many not cause harmful interference, and
This device must accept any interference received, Including interference that may cause undesired operation

RADIATION EXPOSURE STATEMENT: The device has been found to be compliant to the requirements set forth in CFR 47 Sections 2.1091 for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du
Canada.

LIMITED WARRANTY ON SKYHAWK HUB

WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the HUB (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.

WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever time period first occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk. com/warranty.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.